Support+ Warranty

At FORM+, we stand behind the quality and craftsmanship of every product we curate. Our goal is to provide lasting performance, reliable support, and confidence in every fixture we supply.

We Stand behind our products.

Product Support

Our support team is here to help with product specifications, installation guidance, and troubleshooting. Whether you’re a homeowner, builder, or designer, we’ll make sure you have the right information to complete your project smoothly.
If you need assistance, contact [email protected] with your project details or product model number, and our team will respond promptly.

 

Warranty Coverage

FORM+ products are backed by comprehensive warranties covering material and workmanship defects under normal residential use.
Warranty terms vary by product type and manufacturer — please refer to your product’s warranty document for specific coverage and exclusions.

If you experience a defect within the warranty period:

  1. Provide proof of purchase and product details.

  2. Describe the issue, including photos if possible.

  3. Our support team will coordinate inspection, replacement, or repair according to the warranty terms.

 

Exclusions

Warranties do not cover:

  • Improper installation or maintenance

  • Damage caused by misuse, neglect, or impact

  • Normal wear and tear, water conditions, or harsh cleaning agents

  • Products used outside residential applications unless stated otherwise

 

Replacement Parts

We maintain a selection of replacement parts for current collections. For discontinued models, our team will do its best to provide compatible solutions or alternatives.

 

Need Help?

For support, warranty claims, or replacement part requests:
[email protected]

FORM+ is committed to ensuring every product performs beautifully for years to come.